What exactly will
happen in the Video Call?
The SBM employee will ask you to ascertain basic details (like Date
of Birth, PAN) which you have entered when you clicked the link.
Basis the validation, you will receive an email informing you on
the status of the account opening process within a maximum of 2
working days of the video call. Once completed successfully you
don't need to visit a branch for any other account opening
formalities.
Do note that, if the verification fails during the Video call you
will have to visit the nearest Branch with Physical KYC Documents
to get your account operational.
Things to remember!